The future of human collaboration in a world of automation and AI - Why companies should not give up on human and social capital too quickly.

Automation and Artificial Intelligence (AI) will change the workplace as routine tasks, even complex ones, will be increasingly automated. Scientists and technology experts focus on designing effective human-system interactions as it is generally expected that human collaboration becomes less important in the future. I argue, however, that in an automated world, human collaboration will be one of the most important competitive advantages of organizations. The challenges that cannot be tackled by automation and AI require the best experts around the world to collaborate closely together and at the highest levels of effectiveness. How can organizations prepare for such challenges? And how can AI, in fact, foster organizations’ human and social capital?

Date: Wednesday, 29 April 2020

Time: 2:30PM-4:00PM (Qatar time)

Professor: Mathis Schulte

Prior to joining HEC in 2009, Mathis was a senior fellow at the Wharton School, University of Pennsylvania, and lectured on Negotiations and Conflict Resolution. Mathis holds an M.S. in psychology from the University of Hamburg, and a Ph.D. in social-organizational psychology from Columbia University, New York.

Mathis Schulte's current research focuses on understanding the creation of social networks within organizations, and their effects on employee satisfaction, customer service, and financial performance. His research appeared in the Journal of Occupational and Organizational Psychology, the Journal of Applied Psychology, and Organization Science.